Synchronized data and tags

The integration synchronizes the selected club’s Athletes into contacts in its connected GoHighLevel Location. It does not import standalone Uptivo Contacts or GoHighLevel contacts into Uptivo.

Existing contacts are matched using their Uptivo identity or, for the initial link, email. Phone numbers are not identity keys. Ambiguous or conflicting matches are not overwritten; resolve them before retrying synchronization.

The screenshots below illustrate separate examples of test data, not one contact’s complete synchronized snapshot. Select an image to view it at full resolution.

Data ownership

Uptivo is the source for its custom fields and managed tags. Editing or clearing them in GoHighLevel does not update Uptivo, and a later synchronization may replace those edits. Blank source values can clear corresponding managed custom values.

Standard contact fields follow the per-connection option Overwrite standard fields on existing GoHighLevel contacts, which is unchecked by default:

Contact	Option	Standard fields
Already exists in GoHighLevel	Unchecked, the default	Preserve all existing standard values, including blank fields and Contact Type.
Already exists in GoHighLevel	Checked	Update standard values from Uptivo when profile data is synchronized. Blank Uptivo values can clear corresponding standard values.
Newly created by the integration	Either	Fill standard values from Uptivo. The next synchronization treats the contact as existing, even if Uptivo created it.

Uptivo custom fields and managed tags continue to update in all three cases. See Change the overwrite option for the controls and save behavior.

Keep campaign-specific fields and tags separate, for example Club Onboarding Started and club-at-risk. Uptivo preserves unrelated tags and does not change the contact’s Do Not Disturb preferences or source attribution.

Standard contact fields

These mappings apply when a new contact is created or when overwriting existing contact fields is enabled. Otherwise the standard fields stay as they are in GoHighLevel.

GoHighLevel value	Uptivo source
First name, last name, email	Athlete profile
Phone	Athlete phone, when accepted by the Location
Date of birth	Athlete calendar birth date, without a time or timezone
Address	Uptivo address lines combined into one street-address value
City, state/province, postal code	Athlete address details
Country	Athlete country, when supplied
Timezone	Athlete timezone
Contact Type	customer for Client Stage Client; lead for Lead, Qualified, or Prospect

If Uptivo has no country value, the existing GoHighLevel country is preserved. The detailed commercial stage is always synchronized in Uptivo Client Stage, independently of the overwrite option. When overwriting is disabled, the existing Contact Type can differ from that stage. Changing Contact Type in GoHighLevel does not change the stage in Uptivo.

Uptivo Phone preserves the Uptivo source number even when the standard phone is left unchanged. When standard fields are being written, a shared phone conflict can also leave the standard phone unchanged. See Shared phone numbers.

Example: standard contact profile

Standard profile fields for a test contact. Values shown are examples.

Identity and profile fields

Custom fields are created as needed in the connected Location.

Field	Type	Meaning
Uptivo User ID	Text	Stable Uptivo identity of the Athlete. Do not replace it with email as your permanent key.
Uptivo Club ID	Text	The club associated with this contact’s integration data.
Uptivo Nickname	Text	Athlete nickname, when available.
Uptivo Phone	Text	Phone number from Uptivo, including when the standard phone cannot be updated.
Uptivo Client Stage	Text	Lead, Qualified, Prospect, or Client.

Use Uptivo User ID and Uptivo Club ID to identify the synchronized Athlete and club.

Membership fields

Field	Type	Meaning
Uptivo Membership Status	Text	None, Active, Paused, Pending, Expired, or Canceled.
Uptivo Active From	UTC text	Earliest start among currently active assignments.
Uptivo Active Until	UTC text	Latest end among currently active assignments; not a promise of uninterrupted future coverage.
Uptivo Next Pending Start	UTC text	Earliest start among usable future assignments.
Uptivo Most Recent End	UTC text	End of the most recently started assignment, not its cancellation or ticket-exhaustion timestamp.
Uptivo Membership Calculated At UTC	UTC text	When the membership summary was evaluated.

The status combines all of the Athlete’s club assignments. Active takes precedence over Paused, then Pending; otherwise the most recently started assignment determines Canceled when disabled, or Expired. No assignments means None. Expired can reflect exhausted tickets as well as elapsed dates.

This integration provides a summary, not a custom object containing every assignment. See Effective membership states for the complete state rules.

Attendance fields

Field	Type	Meaning
Uptivo First Check In / Uptivo Last Check In	UTC text	First/latest qualifying Class start across saved club history.
Uptivo Lifetime Check In Count	Number	Qualifying check-ins across saved club history.
Uptivo Attendance Window Days	Number	Number of elapsed UTC days in each comparison window; normally 30.
Uptivo Rolling Check In Count	Number	Check-ins during the latest window.
Uptivo Prior Check In Count	Number	Check-ins during the equally sized window immediately before it.
Uptivo Attendance Calculated At UTC	UTC text	Evaluation instant for the attendance values.

A check-in is a confirmed Class booking with NoShow=false whose Class has started. Ongoing Classes count; future and queued bookings do not. The dates use Class start, not a physical access-control timestamp. These values reflect saved attendance flags and corrections, not independent proof of physical presence.

First/last check-in and lifetime count are not limited to the rolling window. Check Uptivo Attendance Window Days before applying a threshold: a count of three has a different meaning over seven days than over 30. See Attendance summaries.

Example: membership and attendance fields

Example: an active membership with no recorded check-ins. First and last check-in remain empty, while the lifetime, rolling, and prior counts are zero.

Engagement fields

Field	Type	Meaning
Uptivo Current Level	Number	Current effective Uptivo or brand level. Zero is a valid value.
Uptivo Month To Date UPPs	Number	Points accumulated in the Athlete’s current monthly period.
Uptivo Monthly UPPs Goal	Number	Goal for that period. Zero disables goal-based reminders.
Uptivo Monthly Reset At UTC	UTC text	Next monthly reset in the Athlete’s timezone, expressed in UTC.

Points follow the source selected by Uptivo and can include activity outside the connected club. Do not substitute the Location’s month-end for the supplied reset instant. The integration supplies current values, not a history of level transitions, individual Trainings, raw telemetry, or individual badge awards.

Example engagement values. Use the supplied monthly reset rather than the Location's end of month.

Refresh and evaluation fields

Field	Type	Meaning
Uptivo Last Synced At UTC	UTC text	Timestamp associated with the latest synchronized update. It is not an activity or membership transition date.
Uptivo Evaluation Requested At UTC	UTC text	Optional signal asking your workflows to reassess a contact after a successful background update.

The evaluation signal must be enabled for your integration. It can change even when the other values stay the same. Use it to evaluate conditions, not as an instruction to send another message. See Workflow examples.

Date formats and empty values

UTC text fields contain ISO 8601 timestamps such as 2026-10-20T12:00:00.0000000Z. They are text fields, not native GoHighLevel Date fields. Convert them before date arithmetic or comparisons with local dates. An empty date means it is not applicable; a numeric zero remains zero.

Managed tags

Tag	Meaning
uptivo-linked	Contact linked to Uptivo. This tag remains when the Athlete leaves the club.
uptivo-club-removed	Athlete removed from the club; contact and previous data retained. A successful synchronization for an Athlete present again removes it.
uptivo-status-none, uptivo-status-active, uptivo-status-paused, uptivo-status-pending, uptivo-status-expired, uptivo-status-canceled	Effective membership state; one current tag in this group.
uptivo-stage-lead, uptivo-stage-qualified, uptivo-stage-prospect, uptivo-stage-client	Current Client Stage; one current tag in this group.
uptivo-rank-N	Current level, for example uptivo-rank-3.
uptivo-has-attended, uptivo-never-attended	Whether lifetime Class check-ins are greater than zero.

Example managed tags for an active member with no recorded attendance. A level of zero is valid.

When an Athlete leaves, the contact’s other fields and tags remain as the last synchronized values. Exclude uptivo-club-removed from active-member campaigns; uptivo-linked alone does not prove current club membership. Periodic refreshes visit current Athletes and are not a complete audit of former-member removals.